Secure-N-Stor - Utah Storage Center

Manager is amazing. Property is clean and pragmatic for my needs. From what I can tell they are very competitive with pricing in the market. The manager lives on site so it is very secure with someone always keeping an eye out on the property. Something harder to find these days with storage.

I've been looking for a clean and bigger storage unit than the dusty and poor quality one I've had for too long. Their place is clean, inside and outside. Ireached out via internet and then phone as well. Their customer service is great. The security is good, and, prices are reasonable... The owners are friendly and helpful. It was so easy to get everything established there, and today was our first day prepping for transition to the new unit!

I made a reservation online at a reasonable price with added insurance yesterday, but woke up to a cancellation email with no explanation and no one reached out to let me know why. When I called to inquire, I was told the online price was wrong and was given a price $75 higher than the listed price. When I said that we would have to pass as it was steeper than we expected, the customer service person hung up on me. The one star is for poor customer service, not for unavailability of unit. We would have been happy to give our money, even pay a little bit more, as good tenants if we’d been treated fairly. This is the opposite of customer service.