Self-Storage at U-Haul

Kanisha, Robert and Chris's really do an amazing job to help me get through my moving process. All staff also are top notch following great leadership! I rented many units up to 3 units at one time! and rented about 6-8 trucks from 25 footers to 10 footers in past 6 months. A pleasant experience! They are truly top notch customer service! their facility is located in a tough location yet they keep a smile and provide great customer service!

Living in Roxbury I was always hesitant to use this location because it looked clustered and the area has lots of traffic ( I ended up going as far as Saugus to a non climate control unit that emptied out in -5 degree weather). I WAS WRONG! I called ahead and spoke to Robert because I had received a free month as part of renting a U-haul while moving. He told me where to park and then when I had some issues with deciding on the size/location of my unit ( They have sample units you can see in the front office) He personally took me to the unit in the facility and showed me how to put in my code and use the elevators ( the regular and loading elevator) When I saw that unit wouldn't work for me, he showed me a few more! I chose my unit then easily got into the loading bay that is covered and had several carts ( and a donation bin) easily accessible. The loading elevator was easy to use and I got my truck unloaded in 1/2 the time it took me to load! I really appreciated Robert's help along with Kenisha and the rest of the team from the loading dock team to the crew that cleaned my unit when I moved in. Thank you!

Amazing staff! Amazing Storage! If you need to store your college students things for the summer, this is the solution. Right down the street from Berklee! Thank you everyone!