Self Storage USA

⭐⭐⭐⭐⭐ If I could give **10 stars**, I would—no exaggeration. I just moved into storage and **Jackie** made the entire experience ridiculously easy. The **price was great**, the **availability was perfect**, and the **attention and service** were top-tier from start to finish. But let me talk about the **cleanliness** for a second… WOW. I opened the unit and literally thought, *“There’s no way this is a storage facility.”* It smelled SO clean I almost didn’t want to put my stuff in there 😅 Seriously—immaculate. Ken was friendly, professional, and genuinely cares. You can tell he takes pride in what he does, and it shows in every detail. If you’re looking for storage, **stop searching**. This is the place, and *Jackie is the reason**. 10 stars in my book. Highly, highly recommend! 🌟🌟🌟🌟🌟

When we decided to move into this place, we thought it would be a nice place. But as soon as we signed the paperwork, we realized it was a lie. It turns out they charge an extra $50 monthly for 24/7 access!! This is completely at odds with their public advertising. The ad also stated they accept parcels, but only after losing a number of packages did we learn that in order for them to accept our packages, we had to pay an additional $20 per box. It was pure deception 🙁 Okay, we paid the extra, but then we noticed management was going through our boxes and manually putting envelopes in them. I don't feel safe here. One star.

Jackie at self storage USA is Personable, super friendly so helpful what a great asset to your company she is one of a kind . Happy to have service with her