The Vault House

TERRIBLE SERVICE. SCAM. Their website said $150 for a locker, so I paid upfront. When I arrived, they told me $150 is only a deposit and the real cost is $1,500 — which is insane, considering other banks charge around $25 per year for the same service. I refused immediately, never used their locker, and asked for my money back. They refused to refund me, ignored all my emails, and kept the $150 for nothing. Completely dishonest, misleading, and unprofessional.

Cannot recommend it enough. JC and his team provide top notch service. Flexible yet secure. High-end yet practical.

When my bank told me they were closing their safe deposit box services, I didn’t know what to do with all my family heirlooms. Gratefully the The Vault House opened up close to where I live! Outstanding service and venue! Thank you!