U-Haul Moving & Storage at West Florissant

The staff were very friendly and helpful. They made the rental process easy. I'd definitely rent from here again.

I've been coming there for years. And the employees are always professional, courteous and friendly. When it comes to renting equipment this location is my favorite.

Worst overall experience. Within the first year my unit had roaches, in which the staff offered no help or compensation for my soiled storage unit apart from the option of moving all of my things to another unit. Secondly there were multiple break ins during a period in which I was not in the city or able to be, and it was not reported to me or on record that my unit was tampered with. I came home only to find out my unit was broken into because of missing items that I could not produce when going through my locker, and I found the cut lock that had been kicked under my unit. And this was not the first time. Once before I came to visit my unit and there was different lock on it because somehow my unit was “left unlocked”. I was told there was nothing they could do because I didn’t have insurance, and I’m not sure if I did or didn’t. The management said they would email me the information, for the insurance claims department and she never did. The things that went missing were apart my livelihood and how I made a living, and also how I kept my son safe in the car. Uhaul has lost a customer.