U-Haul Moving & Storage of Redwood City

I’ve been using U Haul services here in Redwood City about 2-3 times already and every single time I have been extremely satisfied with the service, how helpful everyone is, the convenience and how smoothly they make everything for us stressed out movers! They also allow you to park your car in their lot which is cool! Left mine over night, it was safe. Super happy thanks a lot :)

Uncaring, approaching on hostile customer service. 30 minute wait to get a tank of propane filled on a Saturday morning at 11:00 a.m. No one cared. No one did anything to help.

Super unhelpful staff. The guy “helping” us checkout the rental truck yesterday couldn’t have been less helpful if he tried EDIT: downgrading from 2 to 1 stars. I was charged for missing equipment after this location did not have a furniture dolly. Said they would remove it from my charge but unsurprisingly did not so I was charged an extra $80 on top of the charge for the furniture dolly which was never removed. Causing me a whole headache now going through the dispute process - avoid this location the people do not no what they’re doing or care.