U-Haul Moving & Storage of Westland

My husband rented a U-Haul truck. It was an unusually busy day that day. Juan knocked it out of the park! Unfortunately we couldn’t use the U-Haul that weekend due to unforeseen circumstances in life. We moved only 3 miles on the U-Haul. Juan reimbursed us the mileage we originally stated. He was kind and professional during the chaos and my husband was very appreciative of this especially the things that were transpiring in our lives during this period. We will definitely return back primarily for Juan’s customer care and service. Thank you guys!

HUGE Shout out to Paige W.. Daughters cross country reservation got reassigned and she was to pick up auto trailer, but no one had it so uhaul "upgraded" to toy hauler and said to pick up here. We saw it didn't come with straps, so called that location. The minute Paige her what car she had and he trip she took over. Found a auto trailer and drive to ann arbor to get it. The aut trailer is a wonderful trailer for a car, easy to load and use. No need to find straps or other tie downs. Can't thank her enough for going above and beyond.

Juan is gold!!! Not only was he great and attentive but he took the time to teach us how to drive with a trailer attached AND REVERSE! So nervous at first but now feeling confident! Thank you bunches Juan 10/10