A-1 Armor Self-Storage, LLC

I rented a storage unit here and visited regularly to organize and move my items. Unfortunately, the woman at the front desk made me feel uncomfortable by constantly following me around, even after I politely asked her to stop. It felt more like harassment than customer service. Things got worse when she started showing up after business hours with her husband, who is not even an employee, and demanding that I leave — even though I was still within my access time and only there briefly. That’s completely unprofessional and unacceptable behavior for any business. This storage facility clearly lacks proper management, professionalism, and accountability. The staff needs serious customer service training to learn how to treat clients with respect and maintain boundaries. Customers should feel safe and welcome — not harassed or intimidated. Until these issues are addressed, I can’t recommend this place to anyone.

Renu provided exceptional service yesterday when I went to rent a U-Haul. She was so friendly and helpful !! Best U-Haul experience I’ve ever had !!!

Because this storage company is privately owned you don't have kids for managers always telling you that they'll find out when their district manager gets back to them sometimes in a couple of days. No. This management is professional and can deal with any requests changes upgrades special situations you can come up with on the spot. Only after renting from the big corporate companies can I tell you from experience customer service here goes way above and beyond what all the others only wish they could be.