Extra Space Storage

i had to take a minute away from moving my things from one place to my new storage unit at extra space storage to make sure the manager, Jeff, gets his kudos. moving is stressful. so many things are happening all at once, so anything made easier is so beyond helpful. Jeff is probably the best part of this whole process because he knows what i’m going through and how he can make things easier for me. super helpful, super knowledgeable (been doing this for years), and super motivated to get things done and keep me going. best experience i’ve ever had getting a storage unit. Jeff is friendly and happy to be here doing what he does. his positive attitude is infectious lol. i came in beaten down by life, and i left with the perfect storage unit to meet my needs and laughing at his knee slapping dad jokes lol. thank you, Jeff! i am so grateful to have the good fortune to run into you when i needed it most!

Jeff in the office was fantastic and so helpful in guiding me through my first visit to my storage unit. The app works great for accessing the facility. My storage unit was clean and ready to go and they provided a lock for me. Thank you!

I have used this place twice and both times I have regretted it. Rotating staff is alright, however, Jeff the manager will treat you and talk to you the same way his day is going. Not a fan. I highly do not recommend this location whatsoever. He will try to get top dollar from you and not work with you. If you want good customer service, go down to the SW 68th location and talk to Cody. Make your money worth it and give yourself some peace of mind.