Midgard Self Storage

I recently had the pleasure of working with Donna at Midgard Storage in Melbourne, and I was genuinely impressed. She was extremely understanding, knowledgeable, and upfront throughout our entire conversation. I especially appreciated her transparency and her willingness to make accommodations for my situation — it made a world of difference. We spoke for about 20 minutes, and in that short time I gained a great deal of confidence in both Donna and the company. It’s rare to come across someone in customer service who communicates with that level of clarity, patience, and sincerity. I left our conversation feeling assured that I’d be well taken care of, and that the “family” I’m choosing to build at this storage facility will be a great one. Donna represents Midgard Storage exceptionally well, and I highly recommend working with her.

Midgard storage was a great choice for my storage needs. Rose, my virtual assistant was very helpful and pleasant throughout the process. Terry, the Property Manager, was on-site and helped me decide exactly the size for my needs. Terry was very helpful today and I’m certain by his friendly and helpful nature that this will continue throughout my storage needs. Thank you MidGard

Terry the property manager was extremely helpful - and reserved spot was ready when I needed it. Terry is very helpful which is important as the rest of the corp interactions are with “virtual” assistants (which is fine - they have it working very well but it is also reliant on having that good, helpful property manager on site. This location has that!