MyPlace Self Storage

If I could give zero stars I would. First off the gate is always having problems or wide open. It is all kiosk based so there is never anyone on site. They have 2 cameras that I can see, at the front, one at the back. I came to my until today , my lock was cut off and one of the facility locks were put on. We were able to text the the code to get in so clearly we pay our bill. We have no account balance as we autopay monthly. The lock that was cut was inside the unit and a large amount of my things were taken. The cut lock was on the floor in the unit. We called and they said they will call the facility manager to see proof of cameras. The facility texted us "good afternoon sorry your unit was broken into. Please file a police report. Not sure why your lock was cut." But they have a text based system to set up their locks so they must have known who and when it was put on because it was set up to our number. Avoid this place.

I rented here specifically for a secured, code-required gated facility. The gate was left broken for weeks, and during that time my unit was broken into. Management acknowledged they were aware of the gate issue but declined a refund and instead pushed an insurance claim, despite the fact that the security service I paid for was not being provided. Once I learned the property was unsecured, I had to urgently remove my belongings and was later given inaccurate move-out documentation without my knowledge or input. No temporary security measures or assistance were offered. I also observed other nearby units that appeared to have been broken into and made management aware of this at the time. Based on my experience and other reviews, security concerns appear to be ongoing. I would not recommend storing valuables or irreplaceable items here.

The entrance gate has not been able to shut since a few weeks ago after the snow storms so the entire facility is open to all w no security. It also houses many shady dumpy looking campers and things so looks very unsafe and unpleasant