Public Storage

Daniel was amazing. Helped me rent a 10x30 unit and was nothing but informative. He has the best customer service I’ve ever encountered , from a storage facility that’s crazy. I’m glad that I chose this facility versus others. Property is clean, and as long as daniel is nearby, he will make sure you’re taken care of.

I would recommend that you do not rent from this company. They do not appreciate your business and loyalty the fees are insane when when your late after of 6 days. The staff will call you 5 times out of a week about your storge to receive payment. The district manager Jason shows no empathy of what your situation could be he does not try to show any respect to your situation. They are quick to sell off your items instead of working with you and finding another solution for you the make payment arrangements. Public storage is not a great company at all. I will never do business with them again especially with this District manager in charge. He has no heart and very unkind to a customer that has been renting for 5 years. I will never do business here again and I recommend anyone to search around for better storge.

I came into the Public Storage facility on Burney Rd to open our storage unit and was met with the kindest woman, Crystal! She took the time to show me my unit and how to use the lock. She was very thorough and helpful. Full disclosure: I read the reviews before choosing a Public Storage location. There were so many great reviews about “Crystal” that I chose this location over a few others. She exceeded my expectations. If this company is smart, they would promote her, pay her handsomely, and have her train other employees. I’m so grateful I chose this location.