Public Storage

This review is for Michael. I had a problem with billing, and Michael called me right away to try and make things right. I do worry long term if my terms/rates will continue to raise (again cheaper to keep current clients than get new ones) - but at least I know I have someone that will work to keep the storage rates reasonable. Thank you for the good customer service Michael.

Steve was exceptionally helpful. Both my adult kids live in the Chicago area and kept telling me we would NEVER find a reasonable and safe storage unit near them. Public Storage in Evanston proved them wrong!

The reviews on here must be totally fake. This place is a complete disaster. The building is very old and dirty. Worst thing is that when temperature changes outside, it gets very wet and humid inside, so all your belongings will get destroyed over time (see attached picture: the entire ceiling was wet and dripping on my stuff). There is also mold everywhere. Sure, it says not climate controlled, but when renting I did not sign up for a wet cave. When I reported this, manager just said there is nothing they can do. THIS PLACE IS A TOTAL DISASTER. Avoid at all costs!