Public Storage

Had the absolute pleasure of working with Andrew. He was incredibly polite and patient as he explained the policies and procedures as well as all the options available that would best suite our needs. He was super knowledgeable about the services and as far as customer service goes… 10 out of 10!! Walked away feeling like I had just made a friend.

After sharing my dissatisfaction here in a review of the pricing and policy for the storage units I received a direct phone call from the District Manager Elena Duyger. She was sincerely concerned with my complaint and willing to make adjustments to my rates. I am giving another review with 5 stars for her and how she addressed the situation, her actions have maintained me as a customer.

I have used this storage facility several times now and I have always felt good about their service and the security of my possessions. The staff are kind and helpful and very easy to work with. I will certainly use their service again in the future.