Public Storage

We leased this storage unit for almost a year, but ultimately decided to end the lease due to several ongoing issues and poor conditions. After the first 2–3 months, the lease price increased. Although we were unhappy about the increase, we decided to continue the lease because moving all of our stored items would have been very inconvenient. Another issue was the limited access hours. The storage facility originally closed at 6:00 PM, which was difficult for our schedule. Later, they offered 24-hour access, but with an additional fee. The main reason we decided to move out was the condition of the storage environment. The area is very moist, and we discovered that many of our items had developed mold. Even though we used a lot of moisture absorbers, it did not help. Unfortunately, much of our stored material became damp or damaged. Additionally, we run an event planning business, so access to our equipment is very important. At one point, the storage facility was closed for several days due to renovations without proper notice. The manager insisted that a notice had been sent, but we never received any clear communication about the exact dates of the closure. Because of this, we were unable to access our equipment for work and had to borrow items from others, which caused significant inconvenience. Overall, this experience has been extremely frustrating. It felt like the staff did not understand or care about the impact these issues. Due to all of these problems, we are very unhappy with this storage facility and would not recommend it to others.

The price is very good and the location of the storage is in a safe and nice neighborhood. I would have loved an elevator, but that is what attributes to the discounted price. Other than that, everything else is great. Additionally, the Public Storage app is terrific. Having the ability to press a button on the app to open the outer gate is so convenient!

Would love to say this place has been a lot better with all the remodeling going on Maria has made the transition a whole lot better and easier she has been there to answer all our questions big thank you to Maria for all her hard work