Public Storage

Good location, feels safe. Just once in a while the automatic gate jams or takes a long time to connect via bluetooth, but still worth the monthly rent.

Unit broken into. No video of the hallway, no help; maybe I get $5k from the unit insurance. Unbelievable. Look up police reports and go elsewhere.

It’s not a scam, because they provide a storage space as advertised. It is, however, an unethical company, because they abuse their power over customers. They use the oldest trick in the book; bait and switch. Lure you in with a low introductory rent, then jack it up every few months after the introductory period ends. In my case, what started as $110/months rose to $220/month within a year. They also lie about their “mandatory” lock. I was told that their insurance was invalid if I didn’t buy their lock ($20), but that I could return it when I vacated the space, and they would refund the $20. A lie. The woman in the office denied she ever told me that, but she did. All in all, it’s a sleazy company.