Storage Rentals of America

Best prices, friendly staff and rental was so easy hassle free! Wonderful experience, Thank you

First all the reviews are from the previous place before they sold it to this company 2 months ago, The new owners SOA bought it from Extra Space Storage who I was renting a spot from, I was unable to get into my unit for 3 weeks while they transitioned over to them, they couldn’t take a payment from me for two weeks. They couldn’t give me a gate code because they had no system for either. The employees are rude as hell non-caring. After experiencing all this, I refuse to sign their new lease and moved all my stuff out to this day. I still have them calling me, leaving threatening voicemails. And just rude because they want to charge me for leaving a their lock on the door, I told them what about the money I spent driving 2 1/2 hours to my storage unit to find the facility closed up with a sign saying that they are training new employees and sorry for the inconvenience, and I couldn’t enter my storage unit. Worst experience of my life dealing with this place and their rude customer service, they are literally the frontier airlines of storage facilities

I went online to find a storage close to my needed location. The representative helped me choose an appropriate unit size for my needs. I arrived on site and spoke with James ( Ozzy ) great manager. He was thorough and professional. He supplied us with a map of the yard layout and where our unit was located. He even took the time to come show us the location. He went above and beyond in customer satisfaction.