StorageMart

Excellent storage mart in Council Bluffs. Good customer service. The manager was very helpful and knowledgeable. I will recommend storage mart to my friends.

If I could give zero stars, I would. Absolutely terrible customer service from the lady there as well as corporate. No help any way around. Would highly suggest to find a better facility to utilize.

Don't use StorageMart if you are looking for a storage unit. They use deceptive and predatory pricing and billing practices. Their advertised prices that are always shown to be 50% off for the first 3 months are never actually discounted at 50%. Their agreement indicates that they will perform reviews of the rates every "4-6 months" but routinely will automatically increase prices only 2 months into your rental. This action alone breaks their agreement. But they also indicate that they will notify you at least 30 days in advance of any rate increases in writing. But if you don't receive either the e-mail or written letter they "send", all they tell you is that their system says it was sent and there is nothing they can do. No proof that anything was ever delivered or received by you. So in summary, they fail to honor their advertised pricing promotions, fail to follow their stated terms of review of rates every 4-6 months, and fail to provide proof of proper notification of rate increases per the terms of their agreement.