U-Store

The best customer service I've ever received is from this company by John. In the one month that I was with U Store, John was so helpful. He helped me with everything that I needed and always was polite and nice. Everybody loves him.

The GM John was amazing! He was helpful getting us setup with short term storage. The facility was clean and we had no problems with the elevator. Highly recommend a place to store near NoMa apartments.

I was a customer of u-store for a long 7-8 months. Always paid on time and made sure to check things off on my end. The storage temps were either extremely cold or extremely hot, never regulated. Items in the storage were thrown away dues to all the mice and rodents. When closing out the storage unit I cleaned up everything I could but the elevators once again weren’t working. I put all the trash in trash bags and left it in the unit. I notified the manager and got a horrible response. I was treated disrespectful and with no dignity. Overall this experience was terrible. This facility needs a total revamp.