Extra Space Storage

These people are terrible. I rented a unit for $45 a month in November. In January, they charged me $79. I called my local storage and the woman said she would check into it and call me back. She never did. Then in February they charged me $79 again. I left a message, no return call. I notified the corporate office and they sent me an email saying "...Due to market changes and availability, rates are subject to change. Rate change notices are provided at least 30 days before the new rate goes into effect." No one ever notified me. They lie and that is a huge jump in price. BUYER BEWARE.

The manager, LaToya, was always professional and efficient. The facility is clean, and the price was reasonable. Because NOLA is run like a giant lemonade stand--except without the childlike enthusiasm--you tend to notice when you have a truly pleasant experience like this! Thank you!

The check in process was soooo easy. The spaces are easy to get to and secure. No risk of your stuff getting flooded in a hurricane. When I lost my keys Miss LaToya was very sweet and extra helpful with a stressful situation. It made my move so much easier.