Smart Space Self Storage

PLEASE READ!!! Mold and Mildew!! I am begging anyone and everyone to read this before getting a unit here. I paid for a climate controlled unit. All of my items were clean and dry when placed in the unit. An exterior door outside of the building allowed outside humidity to enter the building. The door is left open nearly all the time when people move their items in and out of the unit. My items were in the unit less than 2 months and were covered in mold when I returned. I paid for an insurance plan for my items. After attempting to make a claim, the insurance company through the storage facility will only pay $500 for mold related damages despite a $2000 coverage plan. My husband had just returned from active duty when we went to retrieve our things. We left without a couch or even a clean mattress to sleep on. The items for my classroom were also damaged. I was completely devastated and left with nearly everything I have covered in mold and mildew. It was so humid in the building that the insurance paperwork I was handed while in tears were damp and limb. Please do NOT use this company!!

Had an amazing experience today at Smart Space Rockwall. Tonya was amazing. She showed me several sizes, and educated me on what would fit in each one. The faculty was very clean, and easy to navigate. Highly recommend

I give five stars for excellent customer service handled everything very professionally, very courteous and took excellent care of me! Brianna was my representative. I absolutely give her five stars. Thank you guys.