Your Storage Units Augusta

Came in today for a 2nd storage unit since I’ve outgrown my first. Shekinah was sweet and extremely helpful both over the phone and when I came to the office. She let me view all of my options for my new unit and assisted with a concern for my current unit!

Units are clean. Easy to access. Good experience with the person working at the front to sign up. HOWEVER, it has been 5 months since I’ve rented this storage and the price went from $62/year with $12 insurance to $92 with $14 insurance..out of nowhere. That’s $110! I received a letter saying they were raising it an additional $30/month to compete with surrounding prices and that was it. I have rented many storage units and I have never had the price raised before a year ended. The fact that they raise it whenever they want is unsettling. What happens to people who can’t afford the random price increase but the storage unit has their things and now they’re forced to hurry and remove them or can’t. Now the storage unit can auction off their items. That’s just one scenario. If it was a predictable yearly increase like any normal place that rents and people has time to make a decision, it would be understandable. Currently looking for a new storage unit.

We got a new unit for our company at Your Storage Units on Copper Drive in Augusta, and the customer service is next level. Shekina went above and beyond to help us get settled in! The units and the entire facility are clean, and we know all of our items are secure!